Recent Water Damage Posts

Summer Awareness in Framingham

6/6/2021 (Permalink)

Storm with Lightning over white box with SERVPRO logo The National Weather Service (NWS) recognizes many safety hazards during the summertime including air quality, floods, heat, hurricanes, lightning.

Did you know that June is the month for summer awareness? It seems obvious, however, there is a lot to consider. 

The National Weather Service (NWS) recognizes many safety hazards during the summertime including air quality, floods, heat, hurricanes, lightning, rip currents, tornadoes, and wildfires. Here are a few summer safety storm warning tips: 

Watch the Clouds: A severe storm with the potential of developing deadly weather will often look very dark or green.

Pay Attention to the Temperature: For severe storms and tornadoes to form, a mixture of warm, moist air at low levels has to collide with dry cold air above. 

Sudden Wind Changes: Be prepared if it suddenly gets very windy or if there is an abrupt calm during or after a thunderstorm. 

Precipitation Changes: Be aware of hail or heavy rain followed by either calm or a fast, intense wind shift. 

Listen Intently: If you hear a loud roar that is similar to a freight train, take shelter right away; a tornado could likely be spawned.

Check the Radar: You don’t have to be a meteorologist to interpret the radar. When observing storms on the radar, look for large lines of red. 

SERVPRO of Framingham is available 24/7 including holidays and weekends to assist you and get your home back to “Like it never even happened.”

Dishwasher Failure

5/19/2021 (Permalink)

Dishwashers are essential to most residential homeowners these days. Most homeowners use them without giving a second thought to the possibility of the appliance leaking and causing water damage to their kitchen floor.

Unfortunately, if your dishwasher leaks it can quickly cause water to pool on your kitchen floor, leak into the subfloor, damage your cabinetry and more. When it comes to this appliance leaking, you need to take immediate action to prevent the spread of water damage in your Framingham, MA home. 

When dishwashers flood your kitchen or cause water damage to the floor underneath it, there are certain steps you should take to stop the spread of flooding in your home and to properly clean up.

Be Aware Of Potential Safety Hazards

Whenever there’s a water you should make sure to check for any electrical hazards. The safest choice is to disconnect the power to your kitchen while cleaning up and call a licensed electrician.

Remove Standing Water

The average dishwasher uses about 6 gallons of water per wash. While this amount of water may not seem like a lot, it can cause serious damage to your home. You want to clean up puddles of water as soon as possible to prevent them from seeping under the kitchen flooring, into the subfloor, or even into the room below.

While cleaning, pull out your dishwasher if possible. You don’t want to overlook water damage underneath the dishwasher or the walls and cabinets around it, as this can worsen over time.

Look For Signs 

Once you’ve removed the water the job is not done. Depending on how long your dishwasher leaked, there may be water damage to the floor underneath the dishwasher, the wall behind it, the surrounding cabinets, and even the ceiling below your kitchen. 

You should inspect your kitchen cabinetry, flooring, walls, and room below for the following signs of water damage: 

  • Bubbling or peeling paint
  • Soft or squishy walls
  • Bending or buckling flooring
  • Drooping ceiling
  • Water stains
  • Mold growth
  • Musty odors

If you find any of the above issues, you must take steps to have the additional areas of damage to be addressed. 

Following these steps will help to minimize the damage to your home and may be all that is necessary clean up the mess. However, if you uncover additional areas of water damage or if you are simply not sure if the drying process is complete call the water remediation experts at SERVPRO of Framingham. We will make it, "Like it never even happened."

Prepare for Flooding Season in Framingham, Ma

4/26/2021 (Permalink)

Flooding with white box overlay There are plenty of safety tips you should take if flooding is happening in your area. Be prepared as best as you can.

Flooding is one of those topics that can be hard to prepare and understand. However, it is one of the most important topics that should be taken seriously. Flooding is a common hazard in Massachusetts. Some floods develop slowly, while others can happen quickly. Flash floods can occur within minutes or hours after a storm.

There are so many different terms when it comes to flooding for you to be aware of. 

  • Flooding or flash flooding:  Pay attention to changing weather and flood conditions. You will want to be prepared to move to higher ground.
  • Flood Warning: Flooding is happening or may be close by. You will want to avoid low-lying areas. 
  • Flash Flood Warning: A flash flood is occurring or about to occur. You should seek higher ground immediately.

There are plenty of safety tips you should take if flooding is happening in your area. Be prepared as best as you can. 

If you find yourself in need of water damage to your home or business, give SERVPRO Framingham a call at (508) 370-4400, we respond faster to any size disaster. 

Trusted Water Remediation Experts

4/6/2021 (Permalink)

SERVPRO of Framingham is the trusted choice for insurance professionals, property managers and real estate professionals for water cleanup and restoration in Boston Metrowest area. This trust has been built based on quality, honesty, and timely response. For over 10 years, SERVPRO of Framingham has proven we can deliver at the highest level when it comes to emergency restoration.

Whether from a flood, a broken appliance, burst pipe or expired utility, SERVPRO of Framingham process for water damage mitigation is unparalleled and will ensure your commercial property is taken care of correctly. 

  • Inspection: Our certified Disaster Remediation Technicians will inspect affected areas to determine the extent of water damage and will review their findings with the property manager.
  • Emergency Services: We have teams on call 24 hours a day, every day of the year, including holidays. We will be onsite within hours of your call to us. 
  • Profession Service: Our teams will take every necessary precaution to protect commercial property and its contents from further damage. 
  • Monitoring: Our teams will monitor the drying process to ensure your commercial property and its contents are completely dried according to industry standards. They will provide regular updates and will be in consistent communications with you throughout the entire process.

When water damage strikes your commercial property it is critical to not only clean the mess, but also, fix the root cause. The Disaster Remediation Teams at SERVPRO of Framingham are here to help. Contact the water remediation experts of SERVPRO of Framingham at (508) 370-4400!  We have the resources to make it, "Like it never even happened."

Identifying The Source Of Water Damage Requires Professionals

3/15/2021 (Permalink)

It can be frustrating how far water can travel from where the actual leak has occurred. Unless the leak is discovered from an appliance or an entryway (window, door) it can be very difficult to trace the water damage back to the source. Even more so, when water damage occurs in multiple-units, like condominiums, townhomes or apartment buildings, finding the source can be almost impossible to the untrained eye. That is why you need the help of a certified professional to find the source of the water damage and to determine the best restoration solution.

When dealing with water damage in multi-unit housing every apartment is typically plumbed separately, yet shares walls, ceilings, and floors with other living spaces. Responding only to the complaint of one tenant may very well leave a ticking time bomb that will eventually spread throughout the building.

Professionals Know How To Follow The Migration Of Water

Water is often characterized as moving along the path of least resistance. Unfortunately, this does not always hold true as a number of other factors weigh in. For example, if water runs along the outside of a pipe, think condensation on a cold water supply pipe parallel to the floor in a warm, damp basement, some water will drip in a line along the expanse of the pipe to the floor. Instead of just one wet spot below the pipe, there will be many damp areas, tracing on the floor over the length of the pipe. If, on the other hand, the cold pipe is perpendicular to the floor, the condensation will tend to run down that pipe, depositing in a circle around the bottom. Other examples can result in even more varied answers. 

Since water follows pathways that are not as straightforward as expected, the Disaster Remediation Teams at SERVPRO of Framingham master basic moisture detection strategies during the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) training. They use detectors with and without prongs to locate the presence of moisture, helping us trace the outline of a water incursion. For added data, we also employ moisture meters to determine levels of water absorbed by permeable materials. The moisture levels become baselines for our Applied Structural Drying (ASD) technicians when we move on to determining drying goals after we remove all standing water.

When water damage strikes your commercial property it is critical to not only clean the mess, but also, fix the root cause. The Disaster Remediation Teams at SERVPRO of Framingham are here to help. Contact the water remediation experts of SERVPRO of Framingham at (508) 370-4400!  We have the resources to make it, "Like it never even happened."

Building Moisture Thermography

3/15/2021 (Permalink)

When water damage strikes your Hopkinton, MA commercial or residential property you want to know that the all traces of water and moisture have been completely removed. That is why hiring trained professionals is the right choice to make. 

The Disaster Remediation Teams at SERVPRO of Framingham pursue advanced training from the IICRC in Building Moisture Thermography. This higher-level course teaches technicians to use the elements of infrared radiation, thermodynamics, and psychrometry, the science of drying, in an interdisciplinary approach. Developing competence in how these elements work together supports our ability to locate hidden water and moisture when inspecting and restoring building envelopes. Interpretation of the temperature fluctuations is an art, as well as a science and, it helps when tracking down where the water might have moved.

Does It Matter

One of the risk factors to consider is the possibility of mold growth if all water is not removed from every space within a building. Mold spores need only a small amount of moisture to “germinate” and begin their growth curve. No light is required so that mold colonies can breed in between walls, above ceilings, and in any building cavity. The potential of mold damage when wood framing, drywall, ceiling tiles, and other building materials are just slightly wet is real.

Professionals Get Water Out of Confined Spaces

Our Teams have access to a variety of professional grade equipment. Portable extractors are the most versatile and solve a majority of water disasters. For smaller, tighter less accessible areas our Teams have will use mobile units, which can be carried like a backpack and are capable of extracting up to 12 gallons of water at a time. When dealing with large scale disasters we have powerful truck-mounted extractors that not only remove tons of water but also allow us to transport the water offsite, ensuring that it dose not migrate back into the property.

When extractors cannot reach the damaged area our Teams have been trained in minimally evasive techniques to solve those difficult situations;

  1. Drilling holes in drywall
  2. Cutting out or removing sections of drywall or paneling
  3. Taking down ceiling tiles to gain access to a building cavity

SERVPRO of Framingham is here to help. We have teams of inquisitive technicians ready to put their training and experience to the test when on the lookout for hidden water. Contact the water remediation experts of SERVPRO of Framingham at (508) 370-4400!  We have the resources to make it, "Like it never even happened."

Common Causes Of Sump Pump Failure

2/4/2021 (Permalink)

Power Failure

Your primary sump pump should not be treated any different than any other appliance in your home - without power, it is completely worthless.  As a safeguard, invest in a high quality battery back-up sump pump.   A battery kept continually charged by the backup system operates a separate pump linked to the discharge pipe, providing you hours of protection until power is restored. Some backup pumps even monitor the condition of the battery and alert you when it needs to be replaced.

Frozen Discharge Pipe

If the discharge pipe is not installed and pitched properly, water will collect. During cold Framingham, Ma winters this water blockage could eventually freeze, causing the sump pump to fail. 

Switch Stuck In Place

There are several different types of sump float switches.  Vertical and tethered floats are the most common.  Vertical floats generally work the best as tethered floats are known for getting stuck on the side walls of the sump pit (resulting in a flooded basement).

Over-worked / Under-Powered Sump Pump

Not all pumps are created equal. Make sure you install the correct horsepower pump capable of keeping up with the flow of water in your commercial or residential property.   

Old Age

It is generally recommended that sump pumps should be replaced every five to seven years in order to be reasonably safe. Don’t wait until it’s too late!

If you experience a sewage backup the first step, if it is safe to do so, is to turn off the Water Main. Then call the water remediation experts of SERVPRO of Framingham to remediate the water damage. and to determine the cause of the burst pipe at  (508) 370-4400. We will make it, "Like it never even happened."

Replace Your Toilet Before It Floods Your Home

6/25/2020 (Permalink)

One of the most used rooms in your Ashland, MA, home is the bathroom. The fixtures within it get a lot of use, especially the toilet. Over time those fixtures can begin to stop working properly. When faced with a leaking toilet, it isn’t always easy to tell if a small fix will do or if it needs to be replaced.

Signs Its Time to Replace

Instead of waiting for a malfunctioning toilet to cause a massive water problem that requires a water and mold remediation expert, there are a few signs that may indicate a replacement is the best option.

Constant Repairs 

If it seems like your old toilet needs repairs like clockwork, such as valves, a flapper, or handle, those little parts begin to add up. As well as avoiding the headache of the next repair, a new toilet can provide peace of mind and open your budget for other necessities.

Recurring Problem

Consistent clogs are a good indicator that your toilet is ready to be upgraded. Constant unclogging can create additional wear and wastes water whereas newer models are designed for stronger flushing.

Porcelain Cracks

A toilet repair is not an option if cracks begin to form. Although they can start as small slivers, they can quickly spread. This may lead to the toilet breaking and flooding in your home.

High Water Bills

If your home is equipped with older toilets, you may see an increase in your utility bills. Newer models are designed to use less water.

Replacing a Toilet

When faced with a constantly leaking toilet, replacement is likely the best solution. For those with a little home repair savvy, a replacement can be done on your own with a few simple tools. Before diving into the project, it is important to remove water from the toilet and turn off the main water supply during the replacement.
Although not every leaking toilet may need to be replaced, consider the signs above to keep a big water problem from happening.

If your home has been damaged the experts at SERVPRO of Framingham can make it "Like it never even happened." Call us today, 508-370-4400! 

How To Fix a Constantly Flushing Toilet

5/26/2020 (Permalink)

A constantly flushing toilet is not a problem you want to ignore. A toilet that won't stop flushing, especially in your commercial building, can cause several problems. Toilet overflow doesn't just create extra work for the custodial staff; it also can lead to significant water damage. There are a couple of ways you can troubleshoot the problem before you have to call for help, though.

Clean the flushometer

The toilet may be flushing because the flushometer is clogged. Sediment gets trapped in the gasket, but you can clean it in a few steps:

  • Remove the lid and the flange cover.
  • Clean the gasket and weep hole (if present).
  • Replace the cover.

Most of the time, this will stop a toilet from flushing constantly. If it doesn't, however, there's one more thing to try before calling for professional assistance.

Replace the gasket

All parts wear out and have to be replaced eventually. If the gasket is cracked or not sealing properly, this is probably what is causing the toilet to malfunction. When a worn-out gasket is left unchecked, it leads to leaks and toilet overflow. Take the cover off and remove the damaged gasket gently, being careful not to scratch the chrome around it. Add the new gasket and replace the cover.

Call a plumber

When neither of these quick fixes works, water restoration specialists recommend that you call someone with more expertise. An established plumber in Bellingham, MA, who is familiar with commercial systems is your best bet. When the technicians arrive, they can assess the problem and get it fixed. Quick resolution can stop a toilet flood before it begins, which saves you a lot of money in the long run.

A constantly flushing toilet is not a problem you want to ignore. Just because it hasn't caused damage yet doesn't mean that it never will. It is a toilet overflow waiting to happen. If troubleshooting the problem does not work, call the experts at SERVPRO Framingham at (508) 370-4400. 

Reduce Risk Of Water Heater Failure

4/6/2020 (Permalink)

When the valve on your water heater fails or the unit springs a leak, you could literally have gallons of water flooding that level of your home in minutes. If the leaking water heater is not in the basement you run the further risk of your home sustaining water damage in the walls and ceilings below that from seepage. Here are some ways to prevent or mitigate water damage from a failed water heater in Hopkinton, MA.

1. Perform Regular Maintenance

In the event you are hearing unusual noises from your water heater, such as popping or thumping, it could be caused by mineral buildup on the inside of the tank or on the element. Cleaning out your water heater to remove mineral sediment is a good idea. Be sure to follow your unit’s manufacturer’s instructions for maintenance regularly to help prevent such a disaster from occurring.

2. Make Needed Repairs

If cleaning out and other maintenance measures don’t stop the problem, and especially if a leaking water heater accompanies the noises, your best bet would be to call a plumbing service to come take a look and a listen in case action is needed. Repairs can often stave off problems.

3. Quick Cleanup

When all preventive measures fail and a broken water heater floods your home, it is imperative to stop the leak as quickly as possible by shutting off the water supply. The next most crucial step is removing the water and mitigating the damage water can cause to your home.

The mess and damage can feel overwhelming. Call the water damage repair specialists at SERVPRO Framingham to come as soon as possible and help with the cleanup process. We will use powerful extraction equipment to remove as much water as possible and then assess the damage and help with the salvage and repair process. A broken or heavily leaking water heater can be intimidating but with help, you will see your way through.

Is Your Basement At Risk Of Flooding

3/28/2020 (Permalink)

Owners of residential property in Ashland, MA know it's not uncommon to find water in your basement. These are often minor issues that you can take care of quickly and that don't cause much damage. However, if extensive flooding occurs, you need to be on your toes and clean it up promptly. If you've never experienced a major flood in your home, it's helpful to understand how one can occur and how you can remove the water and clean up.

Typical Causes

It's important to identify how a flood starts so you can stop the incoming water and minimize the damage. A knowledge of come culprits of flooding can also help you prevent these issues from affecting your home. Pay attention to these issues:

  • Broken or leaky pipes
  • Main water line break
  • Sewer backup
  • Poor drainage on your property

Your Actions

Once you discover a basement flood, you should immediately find the cause and stop it if possible. Next, make sure family members and pets are out of harm's way and remove materials from and around the water. Turn off the power to your home and call a professional flood cleanup company. If you have a pump or a wet vac, start extracting the water and get it out of your home. You should then file a claim with your homeowner's insurance.

What the Pros Will Do

In addition to helping with pipe repair and fixing what caused the water damage, professional crews can get your home back to normal. Technicians will assess the damage and will remove all remaining water from the premises. To discourage the growth of mold and other bacteria, crews will thoroughly dry your home with high-powered fans. They will also use strong chemicals to disinfect all surfaces. The team will tear out ruined materials and will replace them as necessary.


Flooding is never a pleasant ordeal to handle. Luckily, you can rely on the experience of the experts at SERVPRO of Framingham - (508) 370-4400.

5 Steps for Filing a Water Damage Claim

3/23/2020 (Permalink)

No matter the source, water in your Sudbury, MA, home can cause quite a bit of costly damage. Because of this, it is important to start filing your insurance claim as quickly as possible. This will allow you to finish the process and receive the financial assistance you need sooner. Use the following steps to get through the situation smoothly.

1. Contact Your Insurance Agent

The first thing that you should do is to call your insurance company so that they can begin filing your claim right away. In some cases, waiting too long to contact the company can affect your insurance claim or cause it to be denied, so don’t hesitate to do this.

2. Document the Damage

While an insurance adjuster will come to look at your home, you don’t need to wait for them to arrive. Begin taking pictures of damaged areas of the building as well as affected belongings. You may want to make a list as well. The adjuster can use these as proof of damage.

3. Start Cleanup and Mitigation

Even if it is from a clean source like a pipe burst, the longer water sits in your home, the more damage it can cause. In order to reduce the cost and time of repairs, you can start removing water from the building so that it can begin to dry. Set aside damaged items as well.

4. Review Your Policy

Because all policies are not exactly the same, it is important to know what is covered in yours. Some causes of damage, such as a flood, may not be included. Look over the details so that you know what to expect and what is expected of you during the claims process.

5. Prepare Necessary Forms

Once the insurance company has sent you the required forms, you should fill them out as soon as possible. This way, they will have everything they need to finish filing your claim. Filing your insurance claim quickly can help you cover the costs.

If your home has been damaged the experts at SERVPRO of Framingham can make it "Like it never even happened." Call us today, 508-370-4400! 

Vacation Disaster

2/5/2020 (Permalink)

You’ve just returned from a relaxing vacation. What could be worse than opening your door and finding your Holliston, MA home is flooded?

Unfortunately, this happens all too often: the second most common homeowner insurance claim is for water damage. Whether it’s from a ruptured washing machine hose, leaky supply line or burst pipe, the consequences can be devastating. And, if water has been present for more than 48 hours, you may also have mold damage.

To help avoid a water disaster while you’re away:

  • Test your sump pump and check for leaky pipes
  • Check and replace old or damaged supply lines to your washing machine, dishwasher, water heater and refrigerator
  • Turn off the water supply to your washing machine
  • Clean your gutters and drain pipes

When you have suffered a water or other disaster at your home or business, call SERVPRO of Framingham today at 508-370-4400

Is Your Sump Pump Working?

6/25/2019 (Permalink)

Sump pumps give us the protection in keeping our basements from flooding. However during a heavy storm your sump pump will be working overtime putting it at a greater risk of failing, especially if not monitored properly.

There are many reasons your sump pump might breakdown. Make sure you have a battery backup, if the power goes out during a storm, so will your pump. Is the sump pump the correct size for the basement water it will need to take on? Is it properly installed? Make sure vents are not clogged by debris and that the float switch is situated properly so it will effectively turn on the system.

What if the sump pump fails?

When the sump pump fails, you need to call SERVPRO of Framingham! In the meantime, grab a dormant pump or better yet a wet/dry vacuum, as there is going to be water coming into the basement. If the amount of water is manageable, you can mop it up, deposit it to a bucket, and dump at least 20 feet away from the house. The faster you remove the excess water, the better. Remember the he longer water stands in your basement, the more damage it’s going to cause, providing the perfect environment for mold and mildew to stain walls, and damage furnishings, creating a horrible, musty odor.

What if the power goes out? First call SERVPRO of Framingham! While we are expeditiously on our way, you can remove the water using a hand pump instead. Put the hand pump into the sump pump hole, then attach a garden hose to the threaded discharge end of the hand pump. Run the hose outside the nearest window and drain the water outside. If your hose doesn’t reach 20 feet, you’ll need to let it drain into buckets and then carry it out.

Drying out!

Call SERVPRO of Framingham! 24 hours a day, 7 days a week. We use specialized equipment to remove the remaining water that is harder to access. Our technicians will use room measurements, temperature, and relative humidity to determine the number of air movers and dehumidifiers needed to completely dry your home or business.

Call SERVPRO of Framingham. We are here for YOU!

When Your Commercial Property Experiences a Flood

5/23/2019 (Permalink)

As a business owner, you must protect your property. You likely have insurance that covers you in case of theft, fire or other serious property damage, but not all policies cover flood damage. Even if you don't live in an area prone to flooding, one burst pipe is all it takes to create a big problem. 

Have Digital Backups of Any Paper Files

No matter how well you prepare, your paper files are at risk if storm damage is a possibility. If you don't already have digital copies of your important paperwork, now is the time to create these backups. Doing so can save you days' worth of headaches during the restoration process.

- Property deeds
- Insurance policies
- Inventory lists
- Employee information
- Company handbooks and policies
- Client or customer information

Create Sandbags to Protect Your Building

Placing sandbags at the doors and windows can protect your property from up to two feet of storm water. After filling each bag with sand, fold the top over and place the bag with the folded top down. Create one layer at a time, and limit their placement to three layers, unless you intend to create a pyramid or are leaning the bags against doors and windows. Remember, sandbags are a temporary solution and aren't likely to protect the building from larger floods.

Move What You Can

Consider your furniture and whether you have higher ground in your building. If you have a second story, move as much furniture and equipment to the higher floor as possible. If you have enough notice and a second property that is on higher ground, consider moving furniture and equipment to a new building entirely.

While you aren't likely to get away from flooding with no damage at all, following these steps will help you protect much of your property. Less time spent cleaning up means more time getting back into the swing of doing business.

Don't Ignore Water Stains!

4/5/2019 (Permalink)

You look up and see the dreaded water stain on the ceiling of your home in Metro West Boston and you instinctively know this is not good.When you cannot identify the possible water source above the stain, you could have a leaky pipe. It is not uncommon for water to run along piping or rafters before dripping onto your ceiling.

A leaky pipe may haveexisted for quiet some time itbefore becomes apparent to you. And sadly, there could be a good deal of water damage to your home that you cannot see yet. It is something you want to handle right away before EVEN more damage is done. A professional remediation company such as SERVPRO Framingham can help you get everything cleaned up. Our technicians are trained and have the right equipment for the job.

In a situation like this, we find the areas of your structure that are wet and define precisely how wet they are compared to regular moisture levels. We use various devices to help us track moisture within your home. Our goal for drying is to return materials affected to their normal moisture content levels. These tools are used to find the actual moisture content of different materials and help us figure out if your structure is dry.

SERVPRO of Framingham technicians also use thermo-hygrometers which measure both relative humidity and temperature. Some even do more, like measure dew point. We allow the thermos-hygrometer to adapt to air conditions in the room before we take a reading. We then use these readings in conjunction with a psychrometric calculator or chart. We do so to determine the specific humidity.

Readings for four areas are compared including the unaffected areas, the areas affected by moisture, outside the home, and the exhaust being processed through the dehumidifier into the area affected to make sure dehumidification is contributing to a drying process that is effective.

Stop Water Damage Before it Even Happens

3/22/2019 (Permalink)

   Think first before you plant:

   Some plants and trees, like weeping willows, have pretty invasive roots. If you’re not careful, they’ll grow right into your sprinkler system, drainage field, pipes, and septic tanks. Plan before you plant to keep roots away from any water lines.

  Roof Gutters, Roof Gutters, Roof Gutters:

   You know it’s on your to-do list anyway, so if you can, take a safe climb up to your roof next Sunday and check out your gutters. If you’re seeing lots of leaves, birds’ nests, sticks, and whatnot up there, your gutters may not be doing the job you hired them for. And on a rainy day, a clogged gutter can send water spilling into your home’s foundation, through the roof, or down to your basement. That could cause some serious water damage! So next time you’re doing some seasonal cleaning, make sure those gutters are clean. And if your gutters are too high, be safe and get a professional to check them.

    Keep a watchful eye on your water bill:

With so many water pipes hidden behind walls and in the floors in your house, you might not know there’s a leak until the damage is done. That’s why it’s a good idea to keep a close eye on your monthly water bill. If you see it starting to creep up, or get one that’s uncommonly high, it’s a pretty good sign that you may have a leak somewhere.

    Use a drain snake instead of unclogging chemicals

No matter how crazy clean you are, from your shower to your kitchen sink, clogs are going to happen. And chances are at some point in your life you’ve used one of those powerful chemical drain cleaners to get things moving again. But as convenient as they may be, most folks don’t realize those caustic chemicals are also eating away at their pipes (and they might not be too good for you either). If you rely on them a lot, you could be setting yourself up for leaks. That’s why owning a drain snake is a good solution to clear away clogs. They’re pretty inexpensive, you can get them at your local hardware store, and they can cut through most any clog you’ll have without damaging pipes or making your eyes red and teary.

    Never pour grease down your sink:

You’ve probably heard this before, but you should definitely avoid pouring grease down your kitchen sink. It doesn’t matter if you flush it with hot or cold water. It can still congeal and cling to your pipes, and could still cause some serious damage and blockage.

Gross! Walking On A Wet Carpet

3/22/2019 (Permalink)

The toilet overflows, a pipe bursts, a washer overflows or you walk into your basement completely flooded by rainwater.  Gross! Water can seep into almost every material and cause irreversible damage. When water saturates your carpet or walls, you will need to make decisions and make them quickly! Do not waste time contemplating how to clean up the water, each hour counts when water is involved. The longer water sits in porous material, like carpet or drywall, the sooner bacteria and microbial growth begins to grow.

One of the prime locations for microbial growth to spread is in a humid room with sopping wet carpet and walls. What do you do? Grab a shop vac and suck it up? Grab a slew of towels and cover the floor while dancing on top of them, hoping they will absorb all of the water? Grab all the fans you own and try to set them in just the right places, hoping that everything will dry out in time? Go ahead and try those techniques, but you will have a huge and more costly headache to deal with in a month.

If you choose to call a restoration company, be sure to call one who has the certifications to back up their work.

We will extract the water from the affected areas and remove any wall that is not salvageable, ultimately leaving you a clean, bacteria-free slate to work with. We even have a construction division that can help you get your home back to preloss condition. Just call SERVPRO of Framingham and we will walk you through the process. You will be informed and updated of the restoration/mitigation process throughout the entire job so that nothing is questionable. We are your go-to! Give us a call even if you just have a question and we will be happy to help.

Be Informed. Be Prepared.

2/5/2019 (Permalink)

Flooding happens during heavy rains, when rivers overflow, when ocean waves come onshore, when snow melts too fast, or when dams or levees break. This is the most common natural-weather event. Flooding may be only a few inches of water or it may cover a house to therooftop. Floods that happen very quickly are called flash floods.

What to do Before

  • Build an emergency kit.
  • Make a family communications plan.
  • Tell an adult if you hear a flood warning on the TV or radio.

During

  • Listen to authorities and safety officials.
  • If there is any possibility of a flash flood, move immediately to higher ground.
  • Help your family move important items to an upper floor.
  • Do not walk through moving water. Even 6” of water can make you fall.

After

  • Stay away from flood water. It could be contaminated, meaning contain dangerous substances.
  • Stay away from moving water. It can knock you off your feet.
  • Stay out of the way of emergency workers so they can do their job easily.

Storms Causes Flooding

1/25/2019 (Permalink)

A powerful front crossing west to east across New England with torrential rain and melting snow resulted in flooding and wind gust past 50 mph with a thunderstorm.

This combination of heavy rain and warm temperatures melted large piles plenty of snow in New England on Friday. And with many storm drains still blocked by snow and ice, localized flooding occurred in streets, low river banks and in particular, many homeowners’ basements.

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. SERVPRO of Framingham’s experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Should I get Flood Insurance?

8/13/2018 (Permalink)

Should I get flood insurance always crosses a homeowners mind after a situation has arose and unfortunately in most cases, that option is too late. According to FEMA, Standard homeowner’s insurance policies do not cover flood. Flood is most often called an excluded peril, meaning it’s not covered. You should consider flood insurance even if you’re not required to purchase it or if you live outside a high-risk flood zone, called a Special Flood Hazard Area.

Flood zones are areas where there is a higher statistical probability of a flood occurring, but that doesn’t mean floods don’t occur elsewhere. In fact, in Texas over the last five years, a number of floods exceeded the statistical probability, putting more homes and properties in harm’s way than were expected.

Flood insurance can protect you from the catastrophic financial impact of flooding. Just a few inches of water can mean thousands of dollars of loss to your home or business. As long as your community participates in the National Flood Insurance Program (NFIP), as a homeowner or business owner you can get building and contents coverage included in your NFIP policy. Renters can get coverage for contents only. Policies issued by the NFIP pay even if a federal disaster is not declared.

Where can I buy flood insurance?

When should I buy a policy?

As soon as possible. FEMA urges you to buy flood insurance before a flood event occurs. NFIP cannot pay a claim if you don’t have a policy in effect when damage occurs. An insurance policy from NFIP becomes effective 30 days after you buy it, unless the purchase is associated with the origination, renewal or extension of a federally backed loan on property in a high-risk area.

I am not in a flood hazard area, but I’d like to purchase flood insurance. Is this possible?

Yes, as long as your community participates in NFIP. You are eligible to purchase a flood policy with the same coverage you would receive if you lived in a high-risk area. A Preferred Risk Policy (a lower-cost flood insurance policy) provides both building and contents coverage for properties in moderate-to-low risk areas for one price.

Can I get flood insurance if I'm renting a property?

Yes. If you live in a community that participates in NFIP and you are a renter, you can get flood insurance to cover the contents of your home, apartment or business at a rented location.

Dangers of Rotted Wood

7/16/2018 (Permalink)

Occasionally, it is very obvious to the homeowner when their house is in need for repair.   For instance water gushing from a pipe burst.

However, unlike major water leaks or broken windows, rotting wood can easily escape notice, unless you specifically look for it. And unfortunately, like a spot of rust on a car, wood rot can spread far and wide, making it especially dangerous to your home’s wooden building materials.

Be on the lookout for any sign of soft, brittle, or crumbly wood. In extreme cases rotten wood may even disintegrate as you touch it.

As you poke around, keep your eyes peeled for discoloration, which is a sign of fungi and rot. Also, if you find a surface with peeling paint that feels damp, you may have just uncovered a water leak behind that spot. Investigate further and fix any leaks you find.

Check any painted or sealed wooden surfaces on your home’s exterior for cracks in the paint or sealant. Any crack you find, even small ones, can allow water to work its way into the wooden material, resulting in rot.

Because of its tendency to spread, you should repair rotten wood ASAP when you discover it, and make sure you fix it completely. Otherwise, you will only face more serious and extensive repairs down the road. Ultimately, serious enough wood rot can even compromise your home’s structural integrity.

You should inspect your home for rotting wood at least annually - or twice per year if you live in a damp climate. Ideally, make this inspection a regular part of your spring and fall maintenance routine, it will save you from a lot of heartache and money.  

What Causes A Dishwasher to Overflow?

6/25/2018 (Permalink)

As stated in HomeSteady; An overflowing dishwasher can be a serious problem in your kitchen. Water leaking from the unit can cause damage to your floors that requires major repair. Several underlying problems can cause a dishwasher to overflow with water and detergent. The problems range from simple user error to faulty parts that need adjustment or replacement. Knowing the potential causes can help you diagnose and repair the problem quickly before more damage occurs.

  1. Dish Detergent:

The most common reason for dishwasher overflow is soapsuds. By using a poor detergent that leaves more than 1/2 inch of suds on top of the water, a soapy overflow can happen. Also, the addition of even a very small amount of dishwasher liquid or hand soap can cause overflow around the door. If you have inadvertently put too much detergent or the wrong type of soap into the machine, add some vinegar to the tub to remove the foam.

  1. Door Gasket

If water is leaking out around the dishwasher door and it is not soapy or foamy, there is a good chance that the door gasket has worn out. The door gasket is a rubber seal that surrounds the door opening and prevents such leaking. But if the gasket is torn, worn, dirty or missing entirely, it can easily allow large amounts of water through the opening and into the floor. Replacement is generally the best way to repair this problem.

  1. Tub Seal

If the motor in your dishwasher is mounted vertically beneath the main rack in the bottom center of your machine, the tub seal may be leaking, which typically results in water overflowing underneath the dishwasher and running either behind or out in front of the unit. With this type of motor, you can remove the seal from its housing and replace it to solve the problem. Otherwise, you may have a motor that is mounted horizontally. These machines are not as self-service friendly and usually require professional repair or complete replacement of the motor assembly.

  1. Water Supply Tube

Water flows from the same water pipes that supply the rest of your home into a supply tube that hooks into the machine, generally near the bottom rear of the dishwasher. If you are seeing evidence of overflow, the problem may not be an overflow at all. In fact, the water possibly never reached the machine at all. Holes in the supply tube will result in water spillage as will improperly connected tubes. Water may actually be spilling out from the connector and causing you to think there is a problem with the machine.

A Flood's Aftermath

5/7/2018 (Permalink)

After the waters have receded, the rainstorm has passed mold will start to set in and your sense of smell will be the first to detect it. You will then need to contact SERVPRO immediately to prevent further damage.  A guide on the U.S. EPA website outlines the hazards of mold:

Molds reproduce by means of tiny spores; the spores are invisible to the naked eye and float through outdoor and indoor air …There are many types of mold, and none of them will grow without water or moisture. 

Something smells

Mold cannot be seen floating in the air, but you won’t have any trouble sniffing out its presence. It’s an odor that will initially tickle your sinuses and cause your eyes to water, but you shouldn’t keep inhaling.

Undoing the damage

It takes a professional company, like SERVPRO of Framingham to perform mold damage restoration properly following specific procedures . They will begin by reducing the vicinity’s moisture levels because that’s what mold thrives on. They will also need to check your home’s HVAC system to see if it was compromised. Visible mold on walls and ceilings will need to be scrubbed off with cleaning solution.

The Aftermath

While water damage restoration and mold remediation will rid the house of contaminants, some areas affected by mold cannot be restored to their original appearance. Some items may need to be discarded because they are beyond repair and could serve as a hiding place for mold 

Absorbent or porous materials, such as ceiling tiles and carpet, may have to be thrown away if they become moldy. Mold can grow on or fill in the empty spaces and crevices of porous materials.

Regardless of the weather, try to keep the humidity in your house low using dehumidifier devices or products. It is also beneficial to maintain your HVAC system to ensure the temperature doesn’t produce excessive condensation. Between these tips and professionals from
SERVPPRO of Framingham mold will be hard-pressed to find a way into your home. 

Actions to Take for a House Flood

4/9/2018 (Permalink)

Floods can be caused by a variety of things and you will want to implement these practices to ensure the safety of you and your home, as well as having the best outcome with your insurance.

Avoid Risks

If you had to evacuate, make sure it is safe before you return. Check for any warping, cracked foundations, or other structural damage before entering the home. You may also want to speak to your utility companies to be sure it is safe from things such as electric or gas.

Health

The water that is now in your home could be contaminated by sewage. It is recommended that you wear waist high waders or waterproof boots that come waist high. Also, dispose of any food that comes in contact with the water.

Take Pictures

Before doing anything to your home after a flood be sure to take photos or videos of your home to prove the damage to your insurance company.

Contact your insurance provider

Make sure you have your insurance company's phone number in case you experience a flood. Let your insurance representative know the extent of the damage to your home and of any repairs you wish to make. 

Clean Up

This is where SERVPRO steps in. We will help remove water from your house and afterwards mitigate mold so that there are no long lasting negative effect on you or your house.

What To Do When Water Damages Documents

3/23/2018 (Permalink)

Even in the age of technology, one of the biggest losses after a flood or water emergency is documents. Not only is the cost of getting new ones a factor, but the emotional value as well -- loosing favorite books or family heirlooms can be tough to handle. Fortunately, it's possible in many instances to save documents affected by flooding. 
 
Many homeowners that experience flood damage are often relieved and surprised to learn that their treasured books and important documents don't have to be tossed out automatically. By calling us as quickly as possible after a flood, you'll increase the chances that your documents can be dried and salvaged. Here are some ways that we work to dry books and papers after a flood. 
 
Air Drying 
SERVPRO of Framingham often uses equipment that efficiently air dries books and documents. This process works well for items that have not sat in water for extended periods of time, those made of more resilient paper, and documents with sturdy covers or binding. 
 
Dehumidifying 
Humidity will break down paper over time, which is why it's important to dehumidify homes with flood damage. Our team will set up equipment to get rid of excess humidity in combination with other techniques to increase the chances of saving your documents and books. 
 
Freeze Drying 
Sometimes a rush of cold air helps prevent irreversible damage to papers and books, and this works best when done soon after a flood. Freeze drying is an option with photos and vintage documents as well as books. 
 
Vacuum Drying 
SERVPRO of Framingham has advanced equipment capable of vacuum freeze-drying and thermal drying documents within homes with flood damage. Using these two methods, even older materials and those that are valuable or fragile can have a chance of being restored. Our expert training and a large inventory of equipment offer the best opportunity to recover water damaged documents, photos, and soft materials.
 
If you've experienced a water emergency, count on the experts at SERVPRO of Framingham to get your home and possessions back in good shape. Whenever possible, we'll dry out your documents to prevent the expense and hassle of getting replacements. For a quote or to learn more about our flood damage restoration services, call us 24/7 at (508) 370 4400

When A Washing Machine Wreaks Havoc

3/23/2018 (Permalink)

One of the most well-known causes of water damage in your home, washing machines can cause costly damage. After the deductible is paid, the average claim nationally for water damage from washing machine malfunction is more than five thousand dollars.


Supply Hose Leaks
Over fifty percent of claims from washing machine water damage can be traced to the failure of your supply hose. It can be caused by an aging hose, a poor connection to the wall or machine, or the hose being pinched while it is installed, causing a hairline break. Intake hoses are high-flow lines and can put out more than six hundred gallons of water in one hour. If the supply hose on your machine is over five years old or is not steel braided, get it replaced as soon as you can.

Drainage Issues And Flooding
If there is a clog in your drainage pipe, the sewer backs up, or your drain pipe is not properly lined up, the drainage system of your washing machine causes some water damage at least. Most importantly, avoid a clog in the sewer line. When this backs up, you can be faced withwater damagethat is filled with contaminates and poses serious risks to health. You most definitely need the help of the professionals at SERVPRO if this happens to you since they have the proper equipment and training to clean up the mess safely.

Internal Leaks
Your washing machine doesn't have to be incorrectly installed, old, or built poorly to create an internal leak. Overloading your machine on a regular basis can cause valves, gaskets, and bushings to crack or loosen. Smaller loads, even if it takes longer to do the laundry, keep your machine from shaking itself apart.

Identifying Your Leak
If you have a leak that is constant, you likely have an issue with the supply hose. It is probably an internal leak if it happens during the wash cycle but before the spin cycle. With water on the floor during the spin cycle or right after the machine turns off, you probably have a drainage issue.

Why Ground Water Comes Up Through Basement Floors

3/23/2018 (Permalink)

When you discover water in your basement it is natural to think that you have a basement leak; that water is somehow finding its way through your foundation wall. When your basement is unfinished and there is water on the floor and no evidence of a leaking foundation crack or anything else in the foundation wall, what should you think? It is for this reason that many homeowners wonder: why is water coming up through my basement floor or up through floor cracks?

Ground waterunder your basement floor is oftenunder tremendous pressure caused by a risingwater table, the height of which is affected by several common factors such as:

  • How much and how often it has rained;
  • The type of soil around the home;
  • The hydrological conditions around the property;
  • How fast the snow melted; and
  • If the downspouts for your eavestroughs are directed into the weeping tile.

All of those factors can cause a rapid local rise in the water table; consequently, a lot of water can enter your basement from beneaththe floor in a very short period of time.

Other causes of a high water table and seepage into thebasement

  • Sump Pump Failure– If your sump pump isn't working then you aren't draining water at the base of your foundation as was intended. This situation will cause the water table to rise, sometimes to the point that the basement floods.
  • Clogged Weeping / Drain Tile– Depending on the age of the home and other factors, weeping tile can become clogged and non-functional.While complete weeping tile failure is unlikely, poor footing drainage at the base of the foundation wall could result in the pooling of water and a consequential rise in the height of the water table.

The Top 5 Causes of Water Damage in the home

7/31/2017 (Permalink)

Although every water damage situation is a little different, these are the most common causes of water damage in a home that we deal with on a daily basis.

  1. Broken Pipes & Hoses: Aging pipes, washing machine hoses, ice maker supply lines are common culprits of water damage.
  2. Accidents! Usually caused by kids! Splashing water out of the bathtub and sending a toy down the toilet will wreak havoc, but will also provide a good story years down the road. 
  3. Sewer back up. This unfortunate mess is usually caused by tree roots invading and clogging drain lines in their own search for water. 
  4. Basement Humidity: The only remedy to hydrostatic pressure and aging infrastructure is to install a dehumidifier. 
  5. Flash Flooding: Mother Nature is unpredictable so it is best to purchase flood insurance if available!

Flooded Basement? What type of water could be in your basement.

6/12/2017 (Permalink)

Early spring brings melting snow and heavy rains, all of which could potentially pose a threat to flooding your basement and damaging your treasured items. We get a lot of questions on the types of water. To help you understand what kind of water could potentially be in your basement there are (3) categories:

Category 1: Known as "clean water" which is clean at the releasing source and does not pose a hazard if consumed by humans. Most of the water that comes into your home will be Category 1 until it leaves its source, either a supply line, an appliance, or melting snow or rain. The water in this category may become contaminated as it mixes with soils on or within floor coverings, walls, subfloors, etc..

Category 2: Water that begins with some degree of contamination and could cause sickness or discomfort if consumed by humans. Also know as "gray water" is typically overflow water from an appliance, toilet, or an aquarium.

Category 3: Water which is highly contaminated and could lead to death or a serious illness if consumed by humans. Also know as "black water" examples are sewage, rising flood water from rivers and streams, ground surface water flowing horizontally into homes.

Water Damage Tip for Property Owners

6/12/2017 (Permalink)

Water Damage Response Tips for Home Owners:

(These tips are for Category 1 water situations ONLY, which is water that originates from a sanitary source and poses no substantial risk from dermal, ingestion, or inhalation exposure.)

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the home/building, when access to the power panel is safe from electrical shock.
  • Remove excess water by mopping or blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines, or other colored items on wet carpeting.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.  The key to avoiding costly future restoration is to handle every water problem as a real threat to your property.  If you have any questions or need help to ensure your property is drying properly, contact SERVPRO of Framingham (508) 370-4400. 

6 Common Causes of Flooding

5/18/2017 (Permalink)

Flooding is not only aggravating but it is also can ruin your possessions, significantly affect your home’s structure, and necessitate extensive repairs. Here are 6 of the most common causes of residential flooding.

  1. Broken Pipes

Just one water leak can signal major flooding problems in the future — it only takes minutes for a broken pipe to send water gushing into your home. It’s important to be cautious of even minor leaks and to know where your home’s main valve to shut off the water is located in case of an emergency.                

  1. Poor Drainage

Not only are floods caused by improper drainage a huge inconvenience, it’s a hazard that can ruin your flooring, walls, and fixtures.        

  1. Clogged Rain Gutters

A house’s rain gutters are meant to divert excess water away from it, but if the gutters are clogged with debris the chances of flooding rise significantly. Heavy rainfall and rain gutters filled with dirt and debris lead to a messy situation that can end up costing you a lot of money in repairs. It’s best to be proactive and regularly clean your gutters.

  1. Malfunctioning Appliances

An improperly connected or broken water heater, dishwasher, or washing machine can wreak havoc on your home and flood it with water. Its important to ensure there are no leaks or problems with the water supply to your major appliances.

  1. Damaged Foundation

If your home’s foundation is damaged with flaws or cracking, it can allow water to enter through the floors. A house’s foundation is always resting on the ground, even when it becomes over-saturated with water from storms, melted ice and snow, or other precipitation. Homes resting on good, solid foundations aren’t usually affected, but damaged foundations can lead to severe floods. 

  1. The Weather

This is the one cause of flooding that you really can’t do much about, aside from having an emergency weather plan, a good foundation, and a functioning pump.

While some causes of flooding are hard to control, most are preventable. Knowing the common causes of home flooding and being proactive can save a great deal of stress and money in the long run.

What is a Sewer Backup?

5/18/2017 (Permalink)

While floods are probably best known for causing extensive water damage to homes and businesses, they can also cause sewage from sanitary sewer lines to back up into houses through drain pipes. These backups not only cause damage that is difficult and expensive to repair, but also create health hazards.

Most homeowners and business owners may not realize that they are responsible for the maintenance and repair of their house or sewer lateral – the pipeline between the city sanitary sewer main, usually located under the street, and the building. The sewer lateral is owned and maintained by the property owner including any part that may extend into the street or public right of way. A cracked or deteriorated lateral or one filled with tree roots can allow groundwater to seep into the system, contributing to the possible sewer backup problems.

A sewer backup can lead to disease, destruction of your valuables, damage to your house or business, and can even result in electrical malfunctions. Prompt cleanup of the affected property can help minimize the inconvenience and prevent mold and further damage.

That’s where SERVPRO of Framingham can help 24 hours a day, 7 days a week. Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

Flooded Basement? What type of water could be in your basement.

4/13/2017 (Permalink)

Early spring brings melting snow and heavy rains, all which could potentially pose a threat to flooding your basement.  We get a lot of questions on the types of water.  To help you understand what kind of water could potentially be in your basement there are (3) categories:

Category 1:  Known as "clean water" which is clean at the releasing source and does not pose a hazard if consumed by humans.  Most of the water that comes into your home will be Category 1 until it leaves its source, either a supply line, an appliance, or melting snow or rain.  The water in this category may become cotaminated as it mixes with soils on or within floor coverings, walls, subfloors, etc..  

Category 2:   Water that begins with some degree of contamination and could cause sickness or discomfort if consumed by humans.  Also know as "gray water"  is typically overflow water from an appliance, toilet, or aquarium.  

Category 3:Water which is highly contaminated and could cause death or serious illness if consumed by humans. Also know as "black water" examples are sewage, rising flood water from rivers and streams, ground surface water flowing horizontally into homes.

Do's & Don'ts: Damage from Contaminated Water

3/28/2017 (Permalink)

Do’s & Don’ts: Damage From Contaminated Water


Do:


                Avoid all contact with sewage and items and contaminated by sewage.


                Wash your hands thoroughly after contact with contaminated items.


Don’t:


                Spread contaminated water by walking unnecessarily on damaged or wet areas.


                Turn on the HVAC system if there is a possibility of spreading contaminated air.


                Use household fans to dry the structure and spread contaminants.


                Use products for personal hygiene and cleanliness if exposed to the contaminated areas.


However if exposed to harmful waste, OSHA recommends a post-exposure medical evaluation.  Consult your local health department or physician.


When you are dealing with water damage, immediate action is crucial, contact SERVPRO Framingham and SERVPRO Newton/Wellesley.  Our response is immediate and we use advanced equipment and techniques to remove the water quickly.  We closely monitor and document the drying process to verify your property is dried properly and thoroughly. The main goal of SERVPRO of Framingham and Newton/Wellesley is to help minimize the interruption to your life and as quickly as possible make it "like it never even happened." 


 

Proper Water Damage Restoration

3/28/2017 (Permalink)

   Even small water damages have the potential to cause serious structural and indoor air quality issues over time.  The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. 


Don’t treat flood water in unwanted places lightly: even if your basement only has an inch of water in it, or is even just damp, it is the perfect breeding ground for mold. Mold growth not only ruins walls, furniture, carpets, flooring to name a few.  Mold can cause health effects. Preventing mold growth is key to keeping your home’s air clean and healthy. 


SERVPRO Framingham and SERVPRO Newton/Wellesley specialize in restoring contents damaged by fire, water, or mold. Their expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. They pretest your contents to determine what items can be restored back to their condition before the water damage. SERVPRO Professionals utilize several methods of cleaning your contents, including:



  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.

  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.

  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.

  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.

  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 

  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 


          SERVPRO Framingham and SERVPRO Newton/Wellesley provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Why chose an IICRC firm like SERVPRO of Framingham?

6/27/2016 (Permalink)

SERVPRO of Framingham is an IICRC firm giving you the confidence that the right people make it "Like it never even happened".

Always look for the IICRC logo!

IICRC Certified Firms have earned the right to display the IICRC logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise. All IICRC Certified Firms must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

When it comes to cleaning, restoration and inspection, the IICRC writes the books

As an ANSI-accredited Standards Developing Organization (SDO), the IICRC has led the way in establishing the main industry standards and reference guides for professional carpet cleaning, upholstery and fabric cleaning, water damage restoration and mold remediation.

Each IICRC standard takes years to develop and the coordination of several experts in the field, including allied tradespersons; manufacturers; international, national and regional trade associations; individual or franchise professionals; cleaning, inspection and restoration industry organizations; insurance industry; training schools; contractors; and public health professionals.

These standards are reviewed and updated at least every five years. Many of these fields, such as the water damage restoration field, change rapidly and those who are certified keep up with the advancement of the science and generally accepted practices of the industry.

The IICRC helps keep homes and businesses healthful

According to the Environmental Protection Agency, the average person spends 90 percent or more of their time indoors, where levels of pollutants may be two to five times (and occasionally more than 100 times) higher than outdoor levels.

This makes it extremely important to perform regular maintenance inside your home or business. In addition to vacuuming, cleaning and checking for water damage on a regular basis, using a certified technician for cleaning will help extend the life of your flooring and upholstery and ensure that your home or business is healthful for those who live and work there.

SERVPRO of Framingham is here to help with all your restoration needs, please contact our office at (508) 370-4400.

Flooded Basement? What type of water could be in your basement.

4/4/2016 (Permalink)

Call the experts at SERVPRO 24/7 for emergency water restoration services.

Early spring brings melting snow and heavy rains, all of which could potentially pose a threat to flooding your basement and damaging your treasured items. We get a lot of questions on the types of water. To help you understand what kind of water could potentially be in your basement there are (3) categories:

Category 1: Known as "clean water" which is clean at the releasing source and does not pose a hazard if consumed by humans. Most of the water that comes into your home will be Category 1 until it leaves its source, either a supply line, an appliance, or melting snow or rain. The water in this category may become contaminated as it mixes with soils on or within floor coverings, walls, subfloors, etc..

Category 2: Water that begins with some degree of contamination and could cause sickness or discomfort if consumed by humans. Also know as "gray water" is typically overflow water from an appliance, toilet, or an aquarium.

Category 3: Water which is highly contaminated and could lead to death or a serious illness if consumed by humans. Also know as "black water" examples are sewage, rising flood water from rivers and streams, ground surface water flowing horizontally into homes.

Water Damage Tip for Property Owners

1/7/2016 (Permalink)

SERVPRO of Framingham is available 24/7/365. "Like it never even happened."

Water Damage Response Tips for Home Owners:

(These tips are for Category 1 water situations ONLY, which is water that originates from a sanitary source and poses no substantial risk from dermal, ingestion, or inhalation exposure.)

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the home/building, when access to the power panel is safe from electrical shock.
  • Remove excess water by mopping or blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines, or other colored items on wet carpeting.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.  The key to avoiding costly future restoration is to handle every water problem as a real threat to your property.  If you have any questions or need help to ensure your property is drying properly, contact SERVPRO of Framingham (508) 370-4400.